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Communication in Safety

Communication

People say that we need to understand the role of communication in safety and communication to achieve a good safety culture. I say that we need to have an understanding of the role of communication in our daily life as well the companies success or failure. It should not be restricted to safety or quality- its much bigger than that.

We need to engage our employees to grow our company. No communication or lack of communication means lack of engagement. It means lack of growth for the company. We need to have open channels of communication and we need clear communication.

Unfortunately schools don’t teach us to communicate. Schools teach us that we need to have a teacher who speaks and students who listen. Schools teach kids not to ask questions for the fear that someone will laugh at them. Schools don’t teach people communication in the workplace

Lets have some quick ways that you can improve communication at work and when working with people

 

1. Talk and explain:

Instead of telling your employees what to do and what not to do, lets start with talking to and explaining whats required. And what is required is open communication, where you may share the vision, direction, tasks to be done and they can ask, confirm and enquire the next steps. Most of the time managers and supervisors instruct but don’t share. They don’t bring the employees into the vision.

2. Understand that everyone is different

One size fits all communication may not work. Different people need different styles of communication. Do you know what style your employees or team mates need for communication?

 

3. Explain the Why

Discuss why steps need to be done or actions need to be carried out. Start with the Why First. Then move to the How and the What. Then employees and staff can understand the importance of doing things right.

 

4. Repeat your message

You just have to keep doing it until it sets into their minds. One time communication does not sink in. Think of the advertisements that you watch, if you see something once- you will forget. Communication is exactly like that. Keep repeating your communication.

 

5. Reward in public, correct in private

Keep recognising good effort. If someone does what they have been asked to do in the communication- tell the team so that everyone knows that the positive is accepted. However when someone does something not as planned- communicate to the person in private

 

The best way to improve communication in organisations is to engage Safety@Work Consultancy who carry out consulting and training activities around Winning Hearts and Minds. One of the modules we carry revolves around communication. Safety@Work Consultancy also helped Petronas at the Petronas Learning Center when it was thinking about launching the Winning Hearts and Minds approach to its rigs and contractors

 

 

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Simply Safety is a Singapore international center for Safety, Health and Environmental training. We also operate in Malaysia, Thailand, South Korea, Myanmar, Vietnam, China, Philipines, Qatar, Saudi Arabia. We conduct courses accredited by NEBOSH like the NEBOSH International General Certificate (NEBOSH IGC) and the NEBOSH Health and Safety Award (NEBOSH HSW) Simply Safety also does other courses such as OGSC FPSO Courses. We also do the WDA courses Apply Workplace Safety Health in Process Plants, Perform Work in Confined Spaces, Supervise Work in Process Plants and Supervise Work in Confined Space Operations. Very similar to Singapore Contractors Association (SCAL), ASPRI (Association of Singapore Process Industry) or NTUC Learning Hub. , MOM Accredited Courses, or like Institute of Adult Learning IAL which does ACTA Advanced Certificate in Training and Assessment we do the Australian Cert IV TAE 40116(Australian ACTA) which can be converted to the full ACTA. Simply Safety also does many other elearning and online international certificate courses as well as a range of short courses designed to meet specific industry needs. We believe in lifelong learning and adult education and growth of the individual. Be it skillsfuture or skillsfuture credit or sdf fundings- one should not wait to upgrade themselves. Whether you are a trainer or freelance trainer or going through Train the Trainer program or even if you are a safety practioner or safety professional or safety officer or safety coordinator.

Simply Safety is the foremost Singapore Workplace Safety Health Environmental Training Provider providing Nebosh, Nebosh IGC, IOSH, IOSH MS, Accident Investigation, Work At Height, Work in Confined Space, Lifting Operation, Emergency Preparedness and Procedures, Control and Handling Hazardous Substances, Risk Management, Risk Assessment, Permit To Work System,  WSH Management System, Safety Management System, Leadership Training, Consultation, Training Needs Analysis, develop MOM ATP Course materials, customised Course Development, behavior based safety,BBS,behavior-based safety, behavior-based safety, behavioral psychology,  oil & gas training, nebosh general certificate, NEBOSH in Indonesia, Johor Bahru JB Malaysia, Korea, China, Beijing, Qatar, Training, Consulting in Shanghai, China, Qatar

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For more information about NEBOSH IGC, please visit our NEBOSH IGC page. You may also reach us at iac@simplysafety.com.sg or visit us at www.simplysafety.com.sg

 

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